Telecoms Company Wins Large Contracts With Two Local Solicitor Firms Howells And Berry Smith
21 Jul 2015
TWL Voice and Data is continuing its growth by winning two long term contracts with local solicitor firms Howells and Berry Smith.
“The state of the art systems we have installed supply improved functionality for our clients,” said Ian England, Business Development Manager. “Both clients are now able to record conversations on demand, receive their voice mail messages as emails so can pick them up when they are away from the office and they can have up to 20 party conference calling. All the systems are linked up on the different sites so that each of their offices can dial each other internally, transfer calls between sites FOC and can set up homeworkers very easily and cost effectively.”
The Cardiff-based telecoms company installed new Mitel MiVoice Office 250 telephone systems in four Howells Solicitors sites with 120 phone extensions in total across Cardiff, Newport, Bridgend and Swansea. All systems across the different sites are linked together so they work as one office. The sites have all new Cat 5e data cabling and power poles have been installed in their head office. TWL implemented Mitel phone manager software across the sites so that they can all see each other’s presence and instant message each other as well as use the click to dial function when making outbound calls.
TWL installed two new Mitel MiVoice Office 250 telephone systems with 81 IP Phones in Berry Smith’s Cardiff Headquarters and Bridgend office and linked them together so they work as one office.
“It’s great to be involved with two prestigious solicitor firms in the local area. Both exceptional players in the legal sector,” continued Mr England. “We hope to attract more solicitors to partner with us in the future.”
TWL has recently had great success with it’s acquisition JVH Communications which has been trading for 25 years and has a plethora of clients across South Wales. TWL are looking at further acquisitions in order to increase our size and authority in the market and are perfectly placed to become a UK leader within the next five years.
TWL has also recently won substantial contracts with Green Willow Funerals, Axiom Manufacturing and Atlantic Properties.