South Wales based management consultancy and training firm OpenGround has appointed Claire Scowcroft as Operations Manager.
Claire’s responsibilities will include trainee support work, marketing and office administration. Her principal responsibility will be liaising with existing and new clients during the firm’s period of growth.
A notable aspect of the appointment is that Claire is the daughter of OpenGround MD Andrew Scowcroft. Andrew felt that her current professional development was not progressing in her former role, and upon reviewing her skill set and qualifications, he offered his daughter the chance to further enhance her proficiency.
Andrew spoke of the appointment “Developing and realising the potential of employees and leaders is what we do. That makes it vital for our credibility that we practice what we preach. Therefore I am overjoyed to be giving Claire the opportunity to realise her full potential. I aim to build a formidable team with Claire that will continue servicing our clients whilst improving the range of services we offer.”
Alongside Claire’s duties, she will complete an NVQ in Business Administration in order to develop a long term career within the industry.
OpenGround has been providing businesses in the UK and India with management consultancy and practical leadership training for over 12 years. Andrew established the company after careers in healthcare management and leadership development for public sector bodies.
Andrew believes that there could be a large number of employers in South Wales that are not correctly developing their staff. “For apprentices in particular; the clue is in the name. They are there to learn, not just be told the minimum necessary to fill a vacancy. Our partnership with Claire will ensure she gets the development opportunities she deserves, within a truly supportive environment, in return for the contribution she makes to the business.”
As part of its training portfolio, OpenGround offer a Business Simulation Programme that is used by several UK universities, PLCs and one of India’s largest companies. This programme is used to develop and then test business leadership skills. The firms’ aim is to consolidate partnerships with SME’s in South Wales and the South West and contribute to the development of world class talent.
Andrew spoke of his vision “The practice of management is universal and the ways to engage, support, motivate and yield the talents of employees are the same across all workplaces. Get these basics wrong and all you get back is high turnover, uninspired staff, and a minimal approach. Providing the employer gets it right, employees can truly realise their potential.’’