Cwmbran law firm Rubin Lewis O’Brien has once again achieved Lexcel Accreditation; the legal practice quality-mark that represents high standards of excellence in client care and business management. The accreditation is awarded by the National Law Society for England and Wales and is widely respected as the benchmark in service within the legal profession.
Sam George, Managing Partner at Rubin Lewis O’Brien, said: “Once again we are thrilled to achieve this quality standard in our industry. The continued hard work of our staff and clear feedback from our valued clients allow us to continuously perfect our service. There is a lot of choice in the legal services market, but being Lexcel accredited demonstrates our commitment to client care and best practice.”
Lexcel is developed specifically for the legal profession and is an optional, recognised accreditation scheme for law firms and in-house legal departments.
To gain and retain Lexcel accreditation, a practice must undergo a demanding initial application and assessment process review. Annual assessments are then undertaken by an experienced independently trained Lexcel assessor which includes detailed background checks and on-site visits.
Jonathan Smithers, President of the Law Society of England and Wales, said: “Gaining and maintaining Lexcel is a considerable feat. There are many facets of being a Lexcel accredited law firm, including excellence in client care. A real commitment to customer service in today’s increasingly-competitive legal services market is vital.
“By undergoing the rigorous Lexcel application and assessment process, practices can show the positive steps they are taking to help clients in the increasingly diverse and complicated legal services market. The scheme is a beacon of quality to clients and potential clients alike.”
Rubin Lewis O’Brien provides legal advice to both individuals and businesses.